Conditioned
PRIVACY POLICY
Introduction:
This contractual document will govern the General Conditions for contracting services related to both events related to bachelor parties and company events (hereinafter, “Conditions”) through the website www.despedidasdenia.es, property of Eventos Terra y Mar S.L. under the commercial name of Viajes As de Picas, hereinafter, PROVIDER, whose contact details also appear in the Legal Notice of this website. These Conditions shall remain published on the website available to the USER for reproduction and storage as confirmation of the contract, and may be modified at any time by the PROVIDER. It is the responsibility of the USER to read them periodically, since those in force at the time of placing the order will be applicable. Contracts shall not be subject to any formality with the exception of the cases expressly indicated in the Civil and Commercial Codes and in this or other special laws. The acceptance of this document implies that the USER:
These conditions shall be valid for an indefinite period of time and shall be applicable to all contracts made through the PROVIDER’s website. The PROVIDER informs that the merchant is responsible and aware of the legislation in force, and reserves the right to unilaterally modify the conditions, without affecting the terms and conditions that were implemented prior to the modification. It is recommended that you keep these Conditions in a durable medium. Identity of the contracting parts On the one hand, the PROVIDER of the accommodation booking service contracted by the USER is:
And on the other hand, the USER contractor (user) or Client, who wishes to hire the services offered by the PROVIDER is responsible for the veracity of the personal data provided to the PROVIDER. Object of the contract The purpose of this contract is to regulate the contractual sales relationship between the PROVIDER and the USER when the USER accepts the quotation and is formalised when the total or partial payment for the service is made. The contractual relationship of purchase and sale entails the execution, in exchange for a determined price and publicly exposed through the website, an estimate, a pack, individual service or specific service. Contracting procedure The USER, in order to access the services offered by the PROVIDER, must be of legal age. Therefore, the USER must freely and voluntarily provide the personal data that will be required, which will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data and the free movement of such data and Organic Law 3/2018 of 5 December (LOPDGDDD) on the protection of personal data. You can expand information about it in the Legal Notice and in the Privacy Policy of our web . Remember that at any time you can exercise any of your rights in data protection by sending your request to Street Maestra Rosario Iroil 7 Ground floor, 46910 Benetusser (Valencia) or to gdpr@grupoasdepicas.es. The contracting procedure will follow the following steps:
1. GENERAL CONTRACTING CLAUSES
Unless otherwise stipulated in writing, the placement of an order with the PROVIDER implies acceptance by the USER of these legal conditions. No stipulation made by the USER may differ from those of the PROVIDER if it has not been expressly accepted in advance and in writing by the PROVIDER. The contract shall be governed by the provisions of these general conditions, as well as by the particular conditions that can be found in the description of the services (or those that may be specified in the quotation).
2. CONTRACTING
In order to contract any of our services, you must contact +34 961 041 015 , +34 678 723 849 , +34 692 652 604 , through the web form enabled for it, email: info@grupoasdepicas.es or any of the channels enabled for it, indicating your request, the number of attendees, the service you want, etc. and we will send you a quote. This will be adjusted as many times as necessary until you are satisfied with the chosen services. For the formalization of your quotation and reservation of the contracted service (unless otherwise specified or another method is specified in the particular conditions of the chosen service or event, provided in the quotation), you must:
Together with these general conditions, the Consumer shall be provided with the offer corresponding to the contracted service, which offer shall be suitably modified jointly by the Client or Contracting User and the Organizer-Realizer according to the special conditions both for the characteristics, needs and requirements of the Client or Contracting User and for the real possibilities of the Organizer-Realizer. Bonds: Accommodation:: To guarantee the correct replacement of the accommodations and rental of spaces, it will be necessary to deliver a deposit in cash or by credit card to the establishment, upon arrival at the center of realization. Deposit to be refunded upon departure at the time of vacating if there are no damages or on subsequent days without or it would have been possible at the time of departure (this may occur when a client for example rents a villa or a space and the owner can not go to check it). The deposit will vary depending on the type of accommodation or space chosen. If you would like more information about the bond that may apply to you, please contact us. In the event of damage to the accommodation or loss of keys, this will be deducted from the deposit. If the deposit does not cover the damages, the client must pay the remaining amount that could be charged from the credit card used as a guarantee or deposit. Lack of implementation: In case of lack of availability, the user or client will be entitled to a full refund of the deposit, not being able to claim more than the amount deposited for any concept. They will be returned in less than 30 days. Attendance of minors at contracted services: Minors may attend the contracted services, as long as they are accompanied by an adult and an authorization from the legal guardian is provided. At the time of contracting, you must notify us of the attendance of a minor. We are not responsible for omissions on the part of the customer.
3. CANCELLATIONS
You, as a client or contracting user of the services offered, may cancel your reservation at any time and for any reason and/or claim any possible defects or flaws in the reservation (please note that you may be penalized depending on when you exercise your right of cancellation). For this, the contractor user (not another person) must write to us at info@grupoasdepicas.es , indicating the corresponding invoice or reservation number and your request. In case of refund, the USER may be penalized for the following concepts:
Additional compensation for cancellations: The organiser may cancel the contract and refund the traveller for all payments he has made, but shall not be liable for any further compensation if : a) the number of persons registered for the package is less than the minimum number specified in the contract and the organiser or, where applicable, the retailer notifies the traveller of the cancellation within the time limit specified in the contract, which shall be no later than:
b) the organizer is prevented from performing the contract by unavoidable and extraordinary circumstances and the traveler is notified of the cancellation without undue delay before the start of the package. Cancellation by the organiser:: Under circumstances of force majeure or exceptional For example, in the event that there are serious security problems at the destination that may affect the pack, individual service or contracted service, as well as minimum capacity or other circumstances that may cause the cancellation of the contracted service or due to essential modifications that make up the contract and as long as the reason is not attributable to the Consumer:
Entitlement to these cases will be given provided that:
Price revision: Upon delivery of the first quotation to the client or user contractor, the latter shall make the appropriate modifications in coordination with the Organiser/Performer in accordance with the special conditions, within 15 days thereafter. In this way, the present term shall be extended successively until the delivery of the last quotation, and the last period shall be counted as such.
4. ONLINE CLAIMS AND DISPUTE RESOLUTION.
Any complaint that the USER considers appropriate will be dealt with as soon as possible, and can be made to the following contact addresses: Postal: Eventos Terra y Mar S.L., Calle Maestra Rosario Iroil 7 Bajo, 46910 Benetússer (Valencia) Phone: +34 961 041 015 , +34 678 723 849 , +34 692 652 604. E-mail: info@grupoasdepicas.es Online Dispute Resolution (Online Dispute Resolution) Pursuant to Art. 14.1 of Regulation (EU) 524/2013, the European Commission provides a free access platform for online dispute resolution between the USER and the PROVIDER, without recourse to the courts of law, through the intervention of a third party, called a Dispute Resolution Body, which acts as an intermediary between the two. This body is neutral and will dialogue with both parties to reach an agreement, and may finally suggest and/or impose a solution to the conflict. Link to the ODR platform: http://ec.europa.eu/consumers/odr/ Exceptions:
5. COMPETENCY
The USER may not assign, transfer or transmit the rights, responsibilities and obligations contracted in the sale. If any provision of these terms and conditions shall be deemed void or unenforceable, the validity, legality and enforceability of the remaining provisions shall not be affected in any way, nor shall they be modified in any way.
6. GENERAL INFORMATION ABOUT THE OFFER
You can find detailed information about each of the services we offer in the corresponding section of our page. web . The specific conditions that comprise a given service will be sent to the user contractor in the requested quotation and/or at the time of requesting information. All sales and deliveries made by the PROVIDER shall be understood to be subject to these Conditions. No modification, alteration or agreement contrary to Eventos Terra y Mar S.L.’s Commercial Proposal or to what is stipulated herein shall be effective, unless expressly agreed in writing signed by the PROVIDER, in which case these particular agreements and conditions shall prevail. Given the continuous technical advances and improvements of the services, the PROVIDER reserves the right to modify its specifications regarding the information provided in its advertising, as long as it does not affect the value of the services offered. These modifications shall also apply in the event that, for any reason, the possibility of supplying the services offered is affected. Chek-in and Check-out: Accommodation: It will depend on the type of accommodation chosen. In general, check-in time will be from 2:00 p.m. and check-out time will be before 12:00 noon. As a general rule, the conditions and rules of the establishment itself will always prevail. Be sure to consult them before your accommodation. Access or Entrance: Entrance tickets or access to premises, pubs and discotheques are subject to the regulations and conditions of the company issuing them or the management of the premises. Eventos Terra y mar S.L. is not responsible for their modification or cancellation. It is recommended to comply with the usual access regulations such as: Good presence and comply with the access schedule if there is one, usually in the case of free access or tickets, respect the minimum age allowed, do not wear costumes, do not go under the influence of alcoholic beverages or narcotics, keep a minimum standards of conduct, etc.. Restaurants or Packs: In the event that the customer is extremely late, the service may be lost due to normal kitchen closures or meal shifts and no refunds or compensation will be given. In the event that any customer does not comply with the rules of the premises such as prohibition of access with costumes / party accessories, unseemly clothing, excessive noise that disturbs other users, cause problems, do not follow the rules of conduct, do not comply with the rules provided herein, ignore the staff. You will be invited to vacate the same, without any refund or compensation. Eventos terra y mar S.L. reserves the right to substitute the restaurant and menu for another of similar characteristics, normally due to capacity issues. Eventos terra y mar S.L. reserves the right to suspend the party if the day before the party has not reached the minimum required quota of 30% of available places, in which case it will be proposed to attend another party or the total amount paid will be refunded within a maximum period of 15 days. Regarding entrances or access to premises, pubs, discotheques, etc., the conditions are set out in the point “Access or Entrance”. Eventos terra y mar S.L. is not responsible for possible errors or negligence caused by the management of the restaurant, catering company or third parties. Boat parties: The timetables and mooring points for the boats are subject to change by the authorities responsible for each seaport, in which case the company will be responsible for notifying the change as soon as possible. Eventos terra y mar S.L. reserves the right to suspend the party if the day before the party has not reached the minimum required quota of 30% of available places, in which case it will be proposed to attend another party or the total amount paid will be refunded within a maximum period of 15 days. Departure times depend on the maritime authorities, and these authorities may modify the schedules without prior notice. For safety reasons, access to the boat is forbidden to pregnant women over 4 months pregnant, as well as people with reduced mobility since the boat is not adapted. Please consult the access conditions and let us know if you have any questions.
Other aspects: The aforementioned general conditions constitute an integral part of the contract stipulated between you and Eventos terra y mar S.L. Eventos terra y mar S.L. reserves the right to use for promotional purposes all photographic or other types of records taken during the organisation of all types of activities. Any objection to this must be submitted in writing no later than 14 days after the recording. The videos, photos and advertising images are not contractual and may not correspond to the service. The participant and / or the buyer is liable to the organizers for any damage or any other inconvenience caused by his own actions or his omission, or by actions of third parties not permitted by him.
7. PRICE AND TERM OF VALIDITY OF THE OFFER
The prices indicated for each pack or individual service include Value Added Tax (VAT). These prices, unless expressly stated otherwise, do not include tourist taxes, travel insurance, shipping, handling, wrapping, insurance or any other additional services and annexes to the service purchased. The USER assumes that the economic valuation of some of the services may vary in real time. Before making the purchase you will be able to check online all the details of the quotation: services, quantities, price, availability, charges, discounts, taxes and the total amount of the purchase. Prices may change daily until the order is placed. If once the service is contracted, there may be a non-availability of certain services, you will be offered alternatives similar to the initial service (in alternatives of higher range, the price may increase), we will also offer you the refund of the amount paid in case of not reaching an agreement. The price of the pack or service contracted may only be increased if specific expenses are incurred, for example, in fuel prices and if expressly stipulated in the contract, and in no case in the last twenty days prior to the start of the pack or individual service. If the price increase exceeds eight percent of the price of the pack, or individual service, the USER may terminate the contract. If the PROVIDER reserves the right to increase the price, the USER shall be entitled to a price reduction if the corresponding costs are reduced. The prices indicated includes: Only the services included and detailed in the quotation which are offered by the Organiser-Realiser. In case of doubt, the client or user contractor shall consult with the same before the start of the service in order to avoid later claims. As a general rule, a literal criterion must be followed, which leads to the conclusion that any item or service that is not specifically detailed is not included in the price of the service offered. The Prices do not include: In general, prices do not include any service and/or concept not expressly indicated in the Programme, Schedule or Quotation, in the contract or in the documentation provided to the Consumer. Some free services are not included in the price, such as tickets or access to discotheques and other similar venues. Free gifts or services are not included (photos, photoshoots, transportation, animations, t-shirts, vouchers, waiter, cakes, bands, VIP services, additional discounts, etc.). Towels are not included in the service if the accommodation is contracted. Errors and omissions: The PROVIDER shall not be liable for booking errors attributable to the USER or caused by unavoidable and extraordinary circumstances. If, when the pack or individual service is started, significant elements of the same cannot be provided, the PROVIDER shall offer the USER adequate alternative formulas, at no additional cost. The USER may terminate the contract without paying any penalty in case of non-performance of the services when this substantially affects the performance of the pack, or individual service and the PROVIDER fails to solve the problem. You agree to receive your invoice electronically at the email address provided. To request it, you must write to us at info@grupoasdepicas.es . For any information about the order, the USER may contact the PROVIDER through the customer service telephone number. +34 961 041 015 , +34 678 723 849 , +34 692 652 604 or via email to the address info@grupoasdepicas.es
8. FORMS OF PAYMENT, CHARGES AND DISCOUNTS
The PROVIDER is responsible for the economic transactions and makes possible the following ways to make the payment of an order or reservation:
Remember that it is mandatory for a reservation to be processed, that the process has to be as the commercial informs, that once the payment of the deposit (in a single payment) or in full, as soon as possible, send the proof of payment by email to the address of the PROVIDER from the address of the USER (the one provided to the commercials) indicating the services you want to book, the final number of places, especially in case of variations or modifications, and specify all the schedules, meeting points and other conditions to be taken into account, so that the reservation can be processed correctly. If the service to be booked includes accommodation, please indicate the number of nights, check-in date, check-out date and type of room if specified (single, double, triple, quadruple, etc.), bearing in mind that the price may vary depending on the number of persons per room. It is also necessary to indicate if you are requesting accommodation with private room or private bathroom, especially in reservations with hostel, hostel or bungalows, because this type of accommodation may not meet this condition. Discounts are not cumulative, in case you are eligible for several discounts, you will have to choose the most convenient one.
9. DISSOCIATION AND SUSPENSION OR TERMINATION OF THE CONTRACT
If any of these terms and conditions shall be deemed unlawful, void or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining conditions. The PROVIDER may, without prior notice, suspend or terminate the USER’s access to its services, in whole or in part, for any valid reason, including, without limitation, when the USER fails to comply with or follow any of the obligations set forth herein or any applicable provision of law, license, regulation, directive, code of practice or usage policies. When the PROVIDER exercises any of its rights or powers under this Clause, such exercise shall not prejudice or affect the exercise of any other right, power or remedy that may be available to the PROVIDER.
10. WARRANTIES
The guarantee of the services offered will respond to the following articles based on the Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws: Conformity of the services with the contract 1. In the absence of proof to the contrary, the services shall be deemed to be in accordance with the contract provided that they meet all of the following requirements, unless the circumstances of the case make any one of them inapplicable:
2. The lack of conformity resulting from a service not performed or rendered shall be considered as a lack of conformity of the contract, as long as the responsibility for the same lies with or under the responsibility of Spades As Spectacles; on the contrary, when the service not performed or rendered is due to negligence or bad practice of the USER, it shall not be considered any fault of the Provider and shall be considered in accordance with the terms of the contract. 3. There shall be no liability for non-conformities that the USER knows or could not have been unaware of at the time of the conclusion of the contract or that have their origin in information provided by the USER.
11. APPLICABLE LAW AND JURISDICTION
These conditions shall be governed by or construed in accordance with Spanish law in all matters not expressly set forth herein. The PROVIDER and the USER agree to submit to the courts and tribunals of the USER’s domicile any controversy that may arise from the provision of the products or services object of these Conditions. In the event that the USER is domiciled outside Spain, the PROVIDER and the USER expressly waive any other forum, submitting to the Dispute Resolution Body that will act as an intermediary between them in accordance with Art. 14.1 of Regulation (EU) 524/2013, without the need to resort to the courts of law. For further information see clause “4. CLAIMS AND ONLINE DISPUTE RESOLUTION” of these Conditions.
12. OTHER
The client, on behalf of himself and the persons that compose his group, accepts to have read, understood, accepted and communicated to all the interested parties, each and every one of the clauses contained in the present contract. Failure to read these conditions does not exempt you from complying with them.
Publication of Audiovisuals for Media Purposes
Eventos Terra y Mar S.L. is responsible for processing the personal data of the Data Subject and informs you that this data will be processed in accordance with the provisions of current regulations on personal data protection, Regulation (EU) 2016/679 of 27 April 2016 (GDPR), Organic Law (ES) 15/1999 of 13 December (LOPD), and Law (ES) 1/1982 on civil protection, the right to honour, personal and family privacy and one’s own image, for which you are provided with the following processing information:
Purpose of processing: recording of images and videos to manage the correct development of the activities carried out on the premises of the Data Controller in order to publicise them in the media. In no case will the name of the Stakeholder be published.
Data retention criteria: data shall be retained for as long as there is a mutual interest in maintaining the purpose of the processing and when no longer required for that purpose, they shall be deleted with appropriate security measures to ensure pseudonymisation of the data or total destruction of the data.
Communication of data: The images will be transmitted to the media that the Data Controller deems appropriate for the purpose described.
Opposition to processing: If the data subject does not wish to be exposed to any recording of images, he/she must inform the person in charge of the premises so that he/she can be notified at the time of recording.
Rights of the Interested Part:
- The right of access, rectification, portability and deletion of your data and the right to limit or oppose its processing.
- The right to lodge a complaint with the supervisory authority (agpd.es) if you consider that the processing does not comply with the regulations in force.
Contact details for exercising your rights:
Eventos Terra y Mar S.L.. Street Maestra rosario iroil, 7 ground floor, 46910 Benetusser (VALENCIA).